No Returns or Exchanges Policy
At Ana Cervantes Creations, LLC, each item is handmade to order with great care and attention to detail. Because all of our products are custom and personalized, we are unable to accept returns, exchanges, or cancellations once an order has been placed.
Please review all order details carefully before submitting your purchase. This includes:
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Spelling of names or messages
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Selected colors and sizes
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Dates or event deadlines
If there is an error on our part (such as an incorrect personalization or a defective item), please contact us within 48 hours of delivery. We will gladly work with you to resolve the issue promptly.
By placing an order with Ana Cervantes Creations, LLC, you acknowledge and agree to this No Returns or Exchanges Policy.